My Experience: Forgot whipped cream for the cook-out.  Went through self cashier.  No interactions.

Total Score from a possible of 10:  0

Interaction Cost: $3

Said “Hello” first:  Out of 1 point

Smiled:  Out of 3 points

Efficient:  Out of 2 points

Friendly, Engaged or Enthusiastic:  Out of 2 points

Said “Thank You”:  Out of 1 point

Bonus for getting all of the above:  Out of 1 point

If you have been here please leave a comment about your experience!