100 Days of Service

Enterprise Rental Car 09-01-08

September 9, 2008 · 1 Comment

My Experience: Well one thing I am learning is that I do shop rental cars by price because I keep coming back to Enterprise for more.  This time I started to leave in my can when they realized my vehicle had expired tags…from June!

Total Score from a possible of 10:  7

Interaction Cost: $80

Said “Hello” first:  1 Out of 1 point

Smiled:  3 Out of 3 points

Efficient:  0 Out of 2 points

Friendly, Engaged or Enthusiastic:  2 Out of 2 points

Said “Thank You”:  1 Out of 1 point

Bonus for getting all of the above:  0 Out of 1 point

If you have been here please leave a comment about your experience!

Categories: Customer Service · Travel
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1 response so far ↓

  • bobminelli // September 9, 2008 at 8:37 pm | Reply

    I have a Free checklist you can download off my website, which includes expired plates. How sad it is you had to go through all that time and again.
    I’m the Author of “How to Save Big Money on Car Rentals”, and if you or anyone here is interested in saving money and avoiding headaches with ANY car rental ANYWHERE in the world, then please visit MyRentalCarSecrets.com for the guide. Also, if you want you can download that FREE document in the Freebies Tab.

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