100 Days of Service

Hertz Rental Car Las Vegas 8-21-08

August 23, 2008 · Leave a Comment

My Experience: Being Hertz Gold a member makes it a service-less but flawless experience. So the only person I deal with is the guard at the exit gate.

Total Score from a possible of 10:  10

Interaction Cost: $88

Said “Hello” first:  1 Out of 1 point

Smiled:  3 Out of 3 points

Efficient:  2 Out of 2 points

Friendly, Engaged or Enthusiastic:  2 Out of 2 points

Said “Thank You”:  1 Out of 1 point

Bonus for getting all of the above:  1 Out of 1 point

If you have been here please leave a comment about your experience!

Categories: Customer Service · Perfection! · Travel · rental cars
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