McDonald’s Restaurant N. Scottsdale 8-17-08

My Experience: Drive through for pancakes.  If only he’d smiled…

Total Score from a possible of 10:  7

Interaction Cost: $10

Said “Hello” first:  1 Out of 1 point

Smiled:  0 Out of 3 points

Efficient:  2 Out of 2 points

Friendly, Engaged or Enthusiastic:  2 Out of 2 points

Said “Thank You”:  1 Out of 1 point

Bonus for getting all of the above:  0 Out of 1 point

If you have been here please leave a comment about your experience!