My Experience: Why do I feel like earl’s is Hooter’s for those who make more than $80,000 a year? Old rock music and bad food with a bunch of old men pawing at young female servers. But, I must say, based on my service criteria they nailed it this time. Good thing food is not in consideration and given the service staff the male bartenders work with you would think they would smile more. My cocktail server was nice and engaged though and the beer was cold. I heard the founder of Hooter’s once said, “Cold beer and good looking women never go out of style.”
Total Score from a possible of 10: 10
Interaction Cost: $20
Said “Hello” first: 1 Out of 1 point
Smiled: 3 Out of 3 points
Efficient: 2 Out of 2 points
Friendly, Engaged or Enthusiastic: 2 Out of 2 points
Said “Thank You”: 1 Out of 1 point
Bonus for getting all of the above: 1 Out of 1 point
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