Borders Books 8-8-08

Acknowledgement:1

Smile:0

Efficient:0

FEE:2

Thank You:1

Total Score: 4  Cost: $17

Comments: I had a coupon emailed to me but the computer would not accept it.  The real hiccup was the C-REP asked my phone number for my Borders Rewards.  I had to give it to him 4 times because he kept mis-typing.  On the fith try I slowed down and spoke very clearly so he would type the first three numbers then the last four.  This offended him and he told me to “take it down a notch.”  Which did not make sense since I had not raised my voice.